RMM
ConnectWise RMM (Platform) integration
Reads device health — security software, operating system, hardware, disk and software. View-only.
Setup steps are for connected customers — sign in to read them.
What we find in ConnectWise RMM (Platform)
Device posture — EDR, OS lifecycle, hardware age, disk headroom, software inventory. Distinct from ConnectWise Automate. Patch compliance not yet wired (separate endpoint, unconfirmed response schema).
Every finding lands on your Client Upsell board as a named client with a number beside it — not a report you have to read.
What the ConnectWise RMM (Platform) connection does
Read — powers Client Upsell
Read your clients' stack
Device posture: patch state, EDR, OS and hardware age, software EOL.
Read-only
We only ever read — we never change anything in ConnectWise RMM (Platform)
You make a view-only key using our setup steps. Our connection has no code that can write to ConnectWise RMM (Platform), and your key is encrypted and only used to read.
ConnectWise RMM (Platform) integration — common questions
- What does the ConnectWise RMM (Platform) integration read?
- Reads device health — security software, operating system, hardware, disk and software. View-only.
- What does MSProspector find in ConnectWise RMM (Platform)?
- Device posture — EDR, OS lifecycle, hardware age, disk headroom, software inventory. Distinct from ConnectWise Automate. Patch compliance not yet wired (separate endpoint, unconfirmed response schema).
- Is the ConnectWise RMM (Platform) connection read-only?
- Yes. We only ever read from ConnectWise RMM (Platform) — our ConnectWise RMM (Platform) connection has no code that can change anything, and an automated check on every change to our code blocks any that could. Please create a view-only key using the setup steps, so the key itself can't make changes either.
